Melissa – Owner / Vet Nurse


Hi, I’m Melissa, I absolutely LOVE animals, and have been involved in working many types, from horses to hounds! Since moving to New Zealand from the UK nearly 11 years ago I have worked as a veterinary nurse, doing major surgeries to behavioral analyses. I have taught both puppy preschool and canine college for 6 years now and love meeting all the new puppies and helping them become part of your family.

Setting up a Doggie Complex has been a dream of mine for many years and it’s taken that long in research to come up with Grange Spa.
My family consists of me and my 2 beautiful dogs, Max, a Border Collie x Bull Mastiff and Siena, a miniature Collie. Both my babies are rescue dogs, Max was found beaten and sick on the side of the road at just 8 weeks old and as such is a real mummy’s boy!

We have an awesome team here and have all worked together now for years.

Kate – Manager / Vet Nurse


Hi, my name is Kate – I  qualified as a Veterinary Nurse 1995. I spent many years in Auckland working as a Vet Nurse / Practice Manager. I have been taking Puppy Preschool classes since Hills Pet Nutrition First introduced them to NZ. I have also trained my own dogs in Obedience & Agility, so can be found teaching classes and training my own dogs at the Mt Maunganui Dog Training Club. My border collie “crew’ includes Cruise, my older retired agility team mate and Edge my current agility partner.  So if you have an athletic dog and are interested in getting involved in agility feel free to have a chat with me.

Nicole – Daycare Assistant


Nicole works in daycare at Grange Spa and has a fantastic relationship with all of our daycare kids.

Outside of work Nicole is mum to two teenagers, and Poppy a Lab x Staffy. You may recognise her familiar face as the owner of the former Bureta Park Tavern!

Rebecca – Head Dog Groomer


Hi, my name is Rebecca and I have been happily grooming pets for over 20 years.

I feel very privileged to have started my grooming career with the incredibly talented Pat Lovell (founder/director/my mentor) of Canine Capers, Tauranga. It was Pat’s passion for animals and her detail to her work, that made me realize that my path was to dedicate my working (and yes, largely my personal life!), to our furry four legged friends.

I moved on to Auckland after my formative years with Pat and continued my passion for pet grooming with Dianne Brodeur, director of Canine Cutters. Dianne further taught me the art of grooming terriers and spaniels in particular (her attention to detail in these areas was so beautific, that I always think of her when grooming these breeds). She also gave me the opportunity to manage her salon, for which I will always be so gratefully indebted to her. It was with great sadness but with much confidence, that I left Auckland with my family to move to Hamilton, on our journey back to Tauranga.

Whilst I was living in Hamilton – with my husband, my gorgeous step daughter Kyla, a Jack Russell, 3 cats and a cockatiel, Paul and I had two further children, Phoebe and Charlotte, to complete our human family.

Finally we made it back to Tauranga where I started my next journey as owner/operator of Hairy Hound (oh and an ever so slight love of German Shepherds). I started humbly from our garage, moved to The VetCare premise on Grange Rd – thank you VetCare! – and have loved every minute of it.

Through working from the VetCare premise, I had the opportunity to work alongside Melissa Hartley, vet nurse/receptionist. I realized early on that Melissa’s dream to run a daycare with ‘extras’ was not just an idyll fantasy, but a dream I wanted to be part of, an experience which would give me a new learning environment to further my love of animal behaviour and ethical beliefs.

It is with enormous pleasure and pride that I not only get to continue managing Hairy Hound, the grooming side of Melissa’s venture, but I also get to reap the benefits of all the extra activities Grange Spa will offer.

Frazer Delamere – Assistant Manager / Dog Trainer

With many years of Dog Training experience we are able to offer a multitude of training solutions – his fresh approach of force-free training adds fun to ours and your dogs day! An avid Dog Agility competitor in his spare time this guys life is DOG DOGS DOGS!

Tash – Dog Grooming Assistant


Tash has been Bec’s trusty assistant in the grooming team for many years now! Our grooming dogs are always super excited to see her as they arrive. Outside of work Tash is also a mum to two teenagers, loves sports and relaxing with friends and family.

Suzy – Head Groomer


Hi my name is Suzy!

I am the newest addition to the fabulous Hairy Hound groomers here at Grange Spa. In addition to grooming I also bring three years of Vet Nursing experience to the team. I am of course an animal lover. My animal family includes my very precious Miniature Pinscher ‘Pixie’, cat ‘Twiggy’, Cockatiel ‘Quill’, four Axolotls (Mexican walking fish) and three ex-battery hens. I grew up in Wellington but have been living and working in Tauranga for just over two years and am loving it. I look forward to getting to know all of you and your awesome fur-kids.

Kaylee Langton – Receptionist

Our friendly face of the front counter, Kaylee started with us as a school student helping out with clean ups at the end of the days. She is a familiar face to our daycare dogs and a favourite of many! A whizz on the keyboard and a master of social media she makes sure you get to hear about your dogs day.

Jo’elle – Grooming Assistant


Jo’elle is our newest member of our Grooming Team. Imported from the capital (Wellington) Jo’elle was enticed to the area by the sandy beaches of Papamoa which her & her trusty Bulldog, Jeff, can be found on the weekends.

Team Training


At Grange we take great pride in our staff training to ensure that your fur babies get the best care possible. Just a few of the certificates we have proudly have on show.