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Grange Spa Canine Resort Cancellation Policy
We want to keep giving the best possible service and access to our facilities to all our valued customers. To ensure those customers on our waiting list have the opportunity to take up cancelled bookings, we have the following cancellation policies in place which we encourage you to familiarise yourself with before booking your next appointment with us.
If you need to cancel your booking, please do so by phone, text message, Facebook Messenger or email. No Shows with no communication will result in a full day being charged to your account.
We will send you a reminder about your appointment for you to confirm. You may reschedule or cancel at any time up to our closing time the day before your appointment. For cancellations received later than this, full charges will apply if we are unable to fill your spot with another booking.
Please help us to help each other give everyone the best possible Grange Spa Canine Resort experience!